SynthSphere Tech

Privacy Policy Statement

This Privacy Policy applies to your use of our website. It tells you (the customer) what to expect when we collect personally identifiable information about you, and what your rights are concerning the collection of your information.
We will not collect any personally identifiable information about you unless it is in response to you using our website, actively registering for one of our online products. The security of your personally identifiable information is extremely important to us.
Please review this Privacy Policy carefully. It should be read alongside the Terms and the Cookies Policy. Unless otherwise defined, terms used have the same meaning as in the Terms.

Data We Collect From Your Usage of Services

The personal information collected and held about you includes but is not limited to:
  • your name, address, email address, age, gender, tax file number, citizenship, contact information;
  • payment details, such as your credit card details;
  • details of service or product undertaken with us;
  • other information provided voluntarily by you, for example in response to surveys or competitions.
Policy detail
How do we collect your personal information?
We collect personal information about you in a number of ways, including:
  • directly from you, for example when you:
  • Order our service or product;
  • provide information to us in person or by phone, email, in an application form;
  • submit information through our websites; and
from third parties, such as:
  • Organisation's commercial partners;
  • other government departments and agencies;
  • social media sites such when you contact or otherwise engage with Organisation through these social media sites; and
Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with you.

Data Usage Policies

We will only use your personal information in the following ways:
  • when it is necessary for our legitimate interests:
    • to enable us to supply you with the products and services and information that you have requested
    • to help us in the development of, and to improve our products and services
    • to provide you with information about products or services that may be of interest to you, using the email address which you have provided or via social media
    • to invite you to participate in market research activities, such as responding to interview questions or completing online surveys
    • to send you marketing communications, and show you marketing communications on other websites (including social media sites where you are a member)
    • to ensure that content from our website is presented in the most effective manner for you and your computer
    • to automatically collect data about visitors to our site (for example browsing patterns) by using cookies
    • to maintain our website and ensure network and information security
    • to prevent and detect fraud and other criminal offences
  • as long as, in each case, these interests are in line with applicable law and your legal rights and freedoms; or
  • where you have agreed to this for specified, explicit and legitimate purposes; or
  • where this is necessary for legal obligations which apply to us.
Marketing
We may contact you for marketing purposes relating to our products and services and our website, unless you let us know that you do not want to receive marketing communications. We will only contact you for these marketing purposes by electronic means (email or SMS) where you have agreed to this. Your agreement to the use of your personal information for these purposes is optional and if you decline to provide your agreement, your visit to and use of the website will not be affected.
Marketing opt out: you are entitled to opt out from receipt of marketing communications at any time and free of charge by using the contact details provided in this Privacy Policy or by using the “unsubscribe” option included in any marketing e-mail received from us.
Market research
If contacting you to invite you to participate in market research projects, such as questionnaires or interviews, we will only use your personal data for the purpose of the specific project to which you have consented. That personal data will, once the project has been completed, be removed from our systems (see retention below).

Data Protection by Third-party Services

Personal contact details provided may be used for sending promotional materials and information deemed useful. We may endorse third-party offerings, but we do not share your personal information with these third parties.

Privacy and Security Measures

Secure Data Management Protocol
Your personal information is stored on secure servers in protected facilities. We ensure that any data transfer, storage, or processing is conducted securely and in compliance with our Privacy Policy. By submitting your personal data, you consent to these secure management practices.

Links to Other Sites

Our websites contain links to and from various third-party websites. If you follow a link to any of these websites, please note that these websites may have their own privacy statements. We do not accept any responsibility or liability for policies of third-party websites; please check these policies before you submit any personal information to third party websites.

Contact Methods

For any further questions or details regarding our Privacy Policy, please contact our customer service.

Cookies and Browser Settings

The Services may have and use cookies, pixels, third-party tags, scripts, log files, and other means to automatically collect information about the use of our Services and services, including (but not limited to): device information such as your hardware model, operating system, IP address, and unique device identifiers; collection date; publisher name; connection speed; day of the week and time of day; language settings; country, state, city (relating to IP address, if available); domain (e.g., .com, .net, .mil, .org, .edu, etc.); web pages viewed; and email clicks or other actions taken. See the “Cookies and Similar Technologies” section below for more information. This information that we collect automatically may be linked with Personal Information to accomplish the purposes described in this Privacy Policy.

Your Rights: Personal Data Access and Ownership

Subject to the law, you may have the right to: confirm that we hold personal data about you, request access to and receive information about the personal data we maintain about you, receive copies of the personal data we maintain about you, update and correct inaccuracies in your personal data, resist the processing of your personal data, and have your personal data blocked, anonymised or deleted, as appropriate. The right to access your personal data may be limited in some circumstances by local law requirements. To exercise these rights, please email us.